There may be times in your business when feelings run high, emotions are raw and you clash with team members or they clash with each other.
This happens in everyday life, so it is only natural, when your business matters so much, that it should happen in the workplace as well.
How do you handle these situations?
Do you fight, flee or freeze? And did you know there is another way?
In this ‘Crucial Moments Decide’ edition of Business Breakthrough you will learn, in the time it takes to drink a cup of tea:
- The 3 elements of any crucial issue in your business and how recognising them can help you choose your ‘dialogue’.
- The role that purpose and respect play when dealing with any high-emotion conflict in your business.
- The five steps to productive dialogue.
Click here to discover how to build your crucial conversation skills to enable you to resolve important issues in your business and improve your results and relationships.
You can also find more Business Breakthrough editions and their support tools discussing other business challenges on our library page. Click here to take a look.
We hope you enjoy this Business Breakthrough report. Feel free to pass on this edition and its supporting tools to your colleagues or contacts and if you’d like printed copies just give us a call on 01752 752210.