A Smile Doesn’t Cost a Thing

When we look ahead it’s the little things we do, the little steps we take, that will get us to the big things.

And it’s a lot easier to take a little step, than it is to take a big step.

Getting 100 more customers, is a big step.

Kicking off your Google Ads campaign, or sending an email is a little step.

It’s what Sir Dave Brailsford (cycling coach) calls “marginal gains”. It’s the little things that, added together, make a big difference.

Your success this year, is going to be defined by all the little things you do that, together, make a really big difference.

I heard an interview with Dave Brailsford on Radio 5, and it was interesting to hear that one of the biggest, most impactful “marginal gains” you can make in business…is a smile.

A smile doesn’t cost a thing, but the impact a smiling, positive outlook and attitude could have on your business is immeasurable.

And a smile is one of those smaller steps but is a big “marginal gain” that really can have a huge effect on you and your business.

So, take some time to think about the little steps that will make the big difference for your business this year – and beyond.

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